Privacy Policy
Troikaa Pharmaceuticals Limited (TPL), Troikaa Pharmachem Limited (TPPL), and their affiliates and subsidiaries worldwide (collectively called ‘Troikaa Group’ or ‘Troikaa’), pledge to comply with internationally recognized standards of privacy and personal data protection, including India’s Digital Personal Data Protection Act, 2023 (“DPDP Act”) and the General Data Protection Regulation (“GDPR”). This Privacy Policy is in line with the Troikaa Group’s Digital Personal Data Protection Policy, which governs all our policies include Website Policy, Cookie Policy etc.
We, at Troikaa endeavour to ensure and maintain the privacy and security of all personal information. Our (“Privacy Policy”) provides specific information about the processing of your personal data required by DPDP Act (for Indian data principals) and the GDPR (to the extent it applies to you). We urge you to carefully read this Privacy Policy before accessing or using Troikaa’s website (“Website”). If you proceed to access or use this Website, you are agreeing to abide by this Privacy Policy, without any exceptions. You may not access or use this Website if you do not agree to this Privacy Policy.
Intended Use of Personal Data
Most sections of our Website do not require any form of registration or creation of an account. However, if some sections of our Website requires registration/Details, such registration/Details shall be at your discretion and you may choose to not register/Provide with us, however in such cases you will not be able to access such section. In the event you choose to register/provide, you may need to fill in certain fields to gain full access to such sections of the Website and/or for us to respond to your query.
Troikaa may collect and use personal data to provide information to you about us, to market products and services, to process your orders or applications submitted by you through the https://careers-troikaa.peoplestrong.com/home, or to communicate with you when you join our Talent Community, to create products or services to meet your needs, to seek your feedback or to contact you in relation to those services offered on our Websites, to provide you educative information to help resolve your problem and/or to help build your knowledge as well as to allow you to subscribe to our newsletters.
Troikaa Group’s legal basis for collecting and using your personal information will depend on the nature and circumstances of the processing. To the extent the processing of your personal data by Troikaa falls under the provisions of the DPDP Act and GDPR, the processing of your personal data is based either on:
- a legitimate interestDPDP Act Section 7 for certain uses like employment/ recruitment and legal right protection/ Art. 6 (1) (f) GDPR in creating, developing and improving our Website and services, recruitment process and activities, in communicating with you, in responding to your requests, resolving your problems with our Website or services, in seeking feedback, as well as protecting our legitimate business interests and legal rights, including in connection with legal claims
- your consentDPDP Act Section 6/ Art. 6 (1) (a) GDPR for carrying out direct marketing and providing the newsletter, as well as information about upcoming events and job opportunities when you join our Talent Community
- the necessity to perform the contract with you and take steps prior to entering into contract at your requestDPDP Act Section 6 or 7 as necessary for employment / voluntary purposes / Art. 6 (1) (b) GDPR for processing your order, to make informed decisions on recruitment and assess your suitability for the role, to communicate with you about your application, to respond to your inquiries and schedule interviews;
- the necessity to perform a legal obligationDPDP Act Section 7 (d) (e) legal disclosures and judicial orders / Art. 6 (1) (c) GDPR, when we are required to do so by law, e.g., by virtue of our obligation to keep books or where obliged to respond to a legal enforcement request, warrant, search order or subpoena.
- Unless required by law, providing personal data is voluntary; however, a failure to provide it may prevent you from taking part in the recruitment or concluding an agreement with us or receiving marketing communications.
- Data Retention DPDP Act Section 8 (7) / Art. 5 (1) (e) GDPR Your personal data is stored for as long as it is necessary to achieve the specific purposes for which the data was collected.
- Troikaa is not obliged to store your data for a period which is beyond the intended purpose for which such data was collected or submitted, after considering any applicable regulatory requirements.
- When we process the data based on our legitimate interest we will keep your personal data until you object to the processing of your data for these purposes, and we consider such objection effective or for the period specified for the specific processing operation.
Troikaa Group Website is not intended nor aimed for the use or access by children below 18 years of age. Troikaa does not knowingly collect, use or disclose personal data from a minor under the age of 18. We are not processing your personal data by implementing automated decision-making and we do not perform profiling operations on your personal data.
Non-Disclosure of Information
Troikaa will not sell, share, or otherwise distribute your personal data to third parties without implementing appropriate safeguards, and if required to provide the same to a third party (for further processing or connection to its business), it will do so in accordance with applicable law for the purpose for which the data were originally collected.
Troikaa will, wherever possible, endeavour to ensure that the disclosure and intended use of the data are clearly indicated and that such third parties provide the same level of protection as Troikaa
Troikaa may also share your personal data with third party entities placing their cookie files or plug-ins on our Website, allowing them to collect specific information about your use of the Website and services (more information available in our Cookie Policy.
Our Website may also display content from a third-party website or service (e.g. social media plug-ins). do refer to the Social Media Policy
Your Rights
If Troikaa has collected your personal data, in certain circumstances, you have the right to ask us to remove, erase or update your personal data from our records. You also have the right to restriction of processing, and the right to object to the processing of your data, as well as the right to ask us to pass data that you provided to us (for the processing of which you consented, or which you provided in order to conclude an agreement) to another organisation. You also have the right to withdraw your consent at any time. Withdrawal of the consent does not affect the lawfulness of processing based on consent before its withdrawal.
If you wish to exercise your rights, please contact Grievance-DPDP@troikaapharma.com
however, such access for review will be available only in accordance with DPDP ACT 2023.
If you would like to opt out of future communications from Troikaa’s program, you may also contact us by sending email to Grievance-DPDP@troikaapharma.com
Security and Confidentiality
To ensure the security and confidentiality of personal data that Troikaa collects on-line, Troikaa uses data networks protected by industry standard firewall and password protection. Access to personal data is restricted to only those employees on a need to know basis for the sole purpose of preserving the data and who are otherwise authorized and trained to handle such data properly. Staff compliance with our policies and procedures is regularly reviewed. While we cannot guarantee against any loss, misuse or alteration to data, we strive to prevent any such unfortunate occurrences.
Data Transfer Abroad
Troikaa is a global enterprise and may have databases in different jurisdictions and may transfer personal data accordingly.
For transfer out of India – Troikaa shall comply with Section 16 of DPDP Act (to any country except restricted by the government).
For European Economic Areas (EEA) to non-adequate countries (e.g. India, lacking European Commission adequacy decision – Protected by other appropriate safeguards like European Commission approved standard clauses (Art. 46 GDPR) plus other supplementary measures
Transfer of data to third parties in such countries will be made by Troikaa ensuring all necessary standards of safeguards to maintain personal data. More information and a copy of applied safeguards can be obtained by writing to us on the e-mail address dpo-eu@troikaapharma.com
Cookie
Troikaa collects information from its Website(s), such as the pages you visit and the searches you perform. In doing so, Troikaa may install “cookies”. We process this data based on consent (DPDP Act Section 6 / GDPR Art. 6(1)(a)) or legitimate interests (DPDP Act Section 7 / GDPR Art. 6(1)(f)). You can set your browser to notify you when you receive a “cookie” allowing you to decide whether to accept it or not. For further information on Cookies, do refer to the Cookie Policy.
Links to Other Sites
This Privacy Policy applies only to Troikaa’s Website(s). Troikaa may provide links to other websites, which we believe, may be of interest to our visitors. We try to ensure that such websites are of the highest standard. However, Troikaa does not guarantee the standards of every website link it provides or be responsible for the contents of non-Troikaa sites. The risk of accessing such websites is solely yours.
No Paid Services Offered
Unless otherwise stated, this website does not offer you any content on payment basis. The access to the content of the website is only on “read-only” basis.
Contact
If you have any queries or complaints about our compliance with this Privacy Policy or you believe that any personal data we have about you is incorrect, has been, or might be used inappropriately, please contact our Grievance Officer via email at Grievance–DPDP@troikaapharma.com.
Our Grievance officer may also be reached at the following address:
Troikaa Pharmaceuticals Limited,
Troikaa House, Satya Marg,
Bodakdev, Ahmedabad, 380 054
If you would like to delete or amend your personal information, please mention “Deletion Request” or “Amendment Request”, as applicable, in the subject line of your e-mail. Troikaa will do our best to address all reasonable requests in a timely manner.
Updates to This Privacy Policy
Troikaa aims to constantly improve the tools available to you to manage the data that you provide to us. Please refer to this page from time to time to review these and other new features or updates.
Troikaa may modify this Privacy Policy from time to time, and will post the most current version on our website and indicate at the bottom of the policy when it was most recently updated
In the event of any inconsistency between the GDPR and the DPDP Act, the stricter provision shall prevail.
Consent Connect
Welcome to Consent Connect – Your Privacy. Your Choice.
Consent Connect is your one-stop platform to manage how your personal data is used across our company services.
You can view and manage your consents for communications anytime, in a secure and transparent manner.
Access Consent Connect here
We are committed to respecting your choices and aligning with leading privacy and data protection standards.
Take control of your data with confidence.